SHIPPING POLICY

All orders placed on framesandfeels.com are shipped through our warehouse in Patparganj Industrial Area , New Delhi. Shipping PAN India is free on all orders paid by credit card, debit card , net banking google pay/PAYTM.

DELIVERY:  

Once an order is placed through FRAMES AND FEELS online shop you will receive a confirmation email from our team. After that within 2-3 working days your order will be dispatched from our warehouse in New Delhi. After order getting dispatched you will receive an email with tracking number and name of shipping partner which can be easily tracked on their respective websites.

STANDARD OPERATING PROCEDURE FOR ALL DELIVERIES ARE AS FOLLOWS:

  • All orders will be signed for, please make sure the provided address for delivery has someone available to receive the order. 

  • Also please provide any other relevant instructions as may be necessary to avoid getting the shipments lost. 

  • If a wrong/incomplete address and/or phone number is provided we will contact you to get the error rectified through the details provided by you while placing an order.

  • We are unable to schedule deliveries without a proper email address as required at checkout. We will try to reach you out 2-3 times, if we are not able to do so we will cancel your order and refund the full amount. 

  • Deliveries will be attempted 3 times before they are returned to us. The shipping will then be borne by the customer after the attempts made by our delivery partners and or in case of any changes in address after delivery has been scheduled and tracking/AWB number has been generated. 

  • Deliveries take 3-7 days at the maximum after dispatch depending on where the order is placed from. 

INTERNATIONAL SHIPPING: 

FRAMES AND FEELS offers worldwide shipping. Delivery duties and fees depend on the delivery location. Reach out to us at framesandfeels1@gmail.com for any further queries.